| Bloomington, MN |
6e83bddd-9c46-4552-b951-e31b0de482f9 |
675c79abffce50a634e3070a |
+1 (651) 398-4592 |
Ended |
134 |
FALSE |
The bot, representing Planet Fitness, reached out to the user, Tom, who signed up for a gym membership but hasn't visited the facility. The conversation focused on the benefits and perks of being a Black Card Member, specifically introducing 'PE at PF' — a group training program. The user expressed interest and confirmed their contact details to receive a text with more information on the program. The call ended on a positive note with the user thanking the bot for the information. |
Hello?,Am I speaking with Tom?, Yes. You are.,Great!,I hope you’re doing well today.,I’m Jimmy, an AI assistant calling on behalf of Planet Fitness, Bloomington Minnesota.,I'm reaching out because we noticed you signed up for a membership in January but haven't had a chance to make it into the club yet.,Is now a good time to talk about the details and potential options?, Sure. What, what are you offering?,I understand finding time to work out can sometimes be stressful, and we want to make it as simple as possible for you.,Are you a Black Card Member by any chance?,If so, you have exclusive perks like a warm hydromassage post-workout and bringing a friend anytime for free!,Additionally, let me introduce you to PE at PF, which is small group training that utilizes world-class equipment and combines it with fun, innovative programming—all taking place in the Judgement Free Zone.,This program helps members of all fitness levels to learn how to use individual machines and equipment safely and effectively.,Would you like more information on how to get started?, Yeah. How do I do that?,Great!,If you’d like to proceed with scheduling a PE at PF group training, just say "PE at PF," and I'll send a link to help you get that done.,Before we proceed, can you confirm your contact number with the country code?,I have +16513984592 on file., Yes. That's correct.,Perfect!,Now, would you like-, P f at, p e at p f.,Alright, thank you fo-,Great!,Would you like to receive a text message to get started with PE at PF?, Yes. I would.,Awesome!,You will receive a text message shortly with the details to get started with PE at PF.,Thank you for your time today, Tom.,We appreciate you being a member of Planet Fitness.,Is there anything else you'd like to know or ask before we wrap up?, No. That's great. Thank you for the call.,You're welcome!,Thank you for chatting with me today.,Have a wonderful day, and remember, we're here to help you reach your fitness goals.,Take care! |
https://api.twilio.com/2010-04-01/Accounts/AC822864056bb7de6d2e03292c450c38b0/Recordings/REb4ddda9242ab2b68cf3a7266b03fb02e |
May 11, 2025 03:00 PM |
| Bloomington, MN |
870fbbbb-6b33-4e58-918a-d7befbd8d1a4 |
675c79abffce50a634e3070a |
+1 (612) 423-5601 |
Ended |
56 |
FALSE |
The bot, Jimmy, contacted Alex Londo from the Anytime Fitness club in Cartersville to address a Past Due billing status on their membership. The bot offered assistance to resolve the issue immediately or to arrange a callback. However, there was no response from the user during this interaction. |
Alex Londo.,Hi Alex, this is Jimmy, calling from your Anytime Fitness club in Cartersville.,I’m reaching out because your membership is showing a Past Due billing status, and we want to help you get it back on track with no hassle.,If you’re available now, just say “speak with manager” and we’ll help you take care of it right away.,If now is not a good time, that's ok!,Just say "Call Back" and we'll let our manager know to call you back within 2 hours.,Sorry, I didn't get any response from you, are you still there? |
/2010-04-01/Accounts/AC822864056bb7de6d2e03292c450c38b0/Recordings/REa5013b0c967bd3b2ec464189d629e649.json |
May 11, 2025 03:06 PM |
| Bloomington, MN |
d35e5c31-10f6-4749-93aa-40b0201a0f5c |
675c79abffce50a634e3070a |
+1 (612) 423-5601 |
Ended |
50 |
FALSE |
NA |
Alex Londo.,Hi Alex!,I'm Jimmy, an AI assistant calling from Anytime Fitness Escanaba.,Is now a good time?,I’m reaching out because your membership is showing a Past Due billing status, and we want to help you get it back on track with no hassle.,If you’re available now, just say “speak with manager” and we’ll help you take care of it right away.,If now is not a good time, that's ok!,Just say "Call Back" and we'll let our manager know to call you back within 2 hours.,Sorry, I didn't get any response from you, are you still there? |
/2010-04-01/Accounts/AC822864056bb7de6d2e03292c450c38b0/Recordings/REf0a9559a065ce7972a08e0276cf3abd7.json |
May 11, 2025 03:10 PM |
